FAQ'S
for a Hassle-Free Move
Get answers to common queries about our moving services, pricing, and logistics to ensure a smooth relocation experience.
Figuring out the required number of boxes you’ll need can be quite difficult if you haven’t moved before. Estimating the quantity of boxes per room is typically the most effective approach.
Depending on the size of your house or apartment, our representative could tell you how many boxes you would need for your move.
We provide mattress bags and wardrobe boxes on loan, but if you’re looking for a total packing service, there would be an additional cost.
Please inform us at the time of booking if you desire an estimate for packing or customized packaging services. We are delighted to provide quotes for packing services, whether it’s for a few high-value or delicate items, or for your entire household.
Our representative could provide you with this information.
Yes, we offer both short-term and long-term storage options. Just talk to our representative and we can tailor a storage plan to fit your needs.
Here’s a list of items which we are unable to move. If you have any other items which you’re not sure if we’d be able to move, please ask us for clarification when you get in touch.
- Flammables (aerosol, petrol, fertilisers, corrosive liquids, gas tank )
- Ammunition, weapons.
- Pool chemicals
- Some cleaning and gardening products may also be unable to be moved
If you have other items you’re unsure about, ask us for clarification.
We can transport your car, but we cannot move pets.
We can move plants, but it’s important to note that there are risks, particularly the possibility of freezing during winter. Ultimately, it’s a decision left to the discretion of the client.
If you’re undertaking a long-distance journey, it’s advisable to transport your plants in a temperature-controlled setting like your personal car. Extreme temperatures, such as those experienced during the peak of summer or winter in Canada, are not good for plants. Moreover, plants typically require more ventilation than what’s provided in an enclosed moving van.
Yes, we can move the lawnmower and gas BBQ, but we cannot take the gas tank.
Before the move, it’s necessary to ensure that they are cleaned, and the petrol/gas must be removed from the item you intend to move.
Yes, we move appliances, including those with ice, but items like grandfather clocks and pool tables and pianos have an additional cost. Our representative could provide you with this information.
Déménagement Expérience
has 5 different sizes of trucks from 20 feet to 53 feet to cater all sizes of homes. Matching the right size of truck can help the success rate of your move!
Planning to move?
Need help from experts?
